Contact support

With ApplianSys support services you have direct access to a dedicated support team. With in depth technical expertise at hand they ensure you're getting the most from your ApplianSys products. Support services ensure you get the latest product updates and upgrades, access to the latest documentation, and in depth problem investigation & resolution (if required).

 

ApplianSys’ standard support package offers:

• Next-day hardware swap out
• 9-5 phone/email software support
• Software upgrade protection - free software updates and new releases

 

We are entirely flexible in meeting customers' support needs, and offer custom support features, such as 24/7 cover, 4-hour swap-out, training, consultancy and installation services.  A feature of our service is that you get rapid access to an expert, rather than work through an endless chain of support "levels".

ApplianSys aims to differentiate itself by not overselling. This particularly applies to support and services. Appliances should reduce installation costs (being pre-installed and pre-configured) and operating costs (because they are inherently more reliable). We wish to help customers to achieve a sensible approach to services - you should not incur unnecessary cost by implementing overkill installation or support arrangements

	support@appliansys.com
	+44 (0) 8707 707 789